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Quality in the 21st Century Perspectives from ASQ Feigenbaum Medal Winners /

This book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is pri...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Sampaio, Paulo (Editor ), Saraiva, Pedro (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2016.
Edición:1st ed. 2016.
Temas:
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • Introduction
  • Quality: From Past Perfect to Future Conditional
  • Importance of Data Quality for Analysis
  • The Future of Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on a Global Scale there to be Seized or Lost
  • Common Sense, Use the Right Tool for the Job
  • Development of Strategic Quality Metrics for Organizations Using Hoshin Kanri
  • Customer Experience Driving Quality Transformation
  • The Role of Learning and Exploration in Quality Management and Continuous Improvement
  • The Efficienti: Quality Professionals of the 21st Century
  • Final Thoughts
  • Feigenbaum Medalists (Non-Authors) Short Bios.