Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings /

This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Nóvoa, Henriqueta (Editor ), Drăgoicea, Monica (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2015.
Edición:1st ed. 2015.
Colección:Lecture Notes in Business Information Processing, 201
Temas:
Service industries.
Application software.
Business information services.
Software engineering.
Information technology > Management.
Services.
Computer and Information Systems Applications.
IT in Business.
Software Engineering.
Computer Application in Administrative Data Processing.
Acceso en línea:Texto Completo
Descripción
Sumario:This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
Descripción Física:XII, 352 p. 79 illus. online resource.
ISBN:9783319149806
ISSN:1865-1356 ;

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