Dynamic Quality Management for Cloud Labor Services Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce /

How can a scalable and efficient quality management mechanism for cloud labor services be designed in a way that it delivers results with a well-defined level of quality to the requester? Cloud labor services are a specific form of crowdsourcing: A coordination platform serves as an interface betwee...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kern, Robert (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2014.
Edición:1st ed. 2014.
Colección:Lecture Notes in Business Information Processing, 192
Temas:
Industrial organization.
Security systems.
Application software.
Computer science > Mathematics.
Mathematical statistics.
Organization.
Security Science and Technology.
Computer and Information Systems Applications.
Probability and Statistics in Computer Science.
Acceso en línea:Texto Completo
Descripción
Sumario:How can a scalable and efficient quality management mechanism for cloud labor services be designed in a way that it delivers results with a well-defined level of quality to the requester? Cloud labor services are a specific form of crowdsourcing: A coordination platform serves as an interface between requesters who need to get work done and a large crowd of workers who want to perform work. An early example of such a platform is Amazon's Web marketplace Mturk, on which service requesters can publish open calls for so-called human intelligence tasks (HITs). Robert Kern's work makes a considerable contribution toward solving the quality problem for scalable human work. On the basis of a comprehensive framework of cloud labor, he develops a set of methods to conceptually measure and aggregate the quality of human work results, implements a platform to put those methods to work, and evaluates their application in a number of very compelling, real-world scenarios successfully combining concepts from statistics, information technology, and management. Reading this book will be beneficial to novices in cloud labor services looking for orientation in this new field as well as to advanced researchers and practitioners developing cloud quality concepts.
Descripción Física:XVI, 215 p. 49 illus. online resource.
ISBN:9783319097763
ISSN:1865-1356 ;

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