Exploring Services Science 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014 /

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedin...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Snene, Mehdi (Editor ), Leonard, Michel (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2014.
Edición:1st ed. 2014.
Colección:Lecture Notes in Business Information Processing, 169
Temas:
Business information services.
Application software.
Software engineering.
Information technology > Management.
IT in Business.
Computer and Information Systems Applications.
Software Engineering.
Computer Application in Administrative Data Processing.
Acceso en línea:Texto Completo
Descripción
Sumario:Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering, and service discovery.
Descripción Física:X, 139 p. 35 illus. online resource.
ISBN:9783319048109
ISSN:1865-1356 ;

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