After-sales Service of Engineering Industrial Assets A Reference Framework for Warranty Management /

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and supp...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: González-Prida Díaz, Vicente (Autor), Crespo Márquez, Adolfo (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2014.
Edición:1st ed. 2014.
Temas:
Security systems.
Industrial Management.
Technological innovations.
Security Science and Technology.
Innovation and Technology Management.
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • 1. Introduction
  • 2. Current Issues in Warranty Management
  • 3. A Reference Framework for Warranty Management
  • 4. Development of the Framework Stages
  • 5. Extensions to the Framework
  • 6. Results and Conclusions.

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