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Warranty Management and Product Manufacture

Purchasers of manufactured goods demand assurance that the purchased product will perform satisfactorily over its expected life. Warranties play a vitally important role in providing this assurance, in two ways. Firstly, warranty terms can provide a promise of protection in the event of a product fa...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Murthy, D. N. Prabhakar (Autor), Blischke, Wallace R. (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Springer London : Imprint: Springer, 2006.
Edición:1st ed. 2006.
Colección:Springer Series in Reliability Engineering,
Temas:
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • and Overview
  • Products and Product Quality
  • Product Warranty
  • Warranty Management
  • Systems Approach to Warranty Management
  • The Role and Use of Data in Warranty Management
  • Warranty Cost Analysis
  • Warranty Considerations in Product Design and Development
  • Implications of Warranty on Production Decisions
  • The Role of Warranty in Marketing
  • Warranty Logistics
  • Reliability Improvement Warranties
  • Financial, Societal, and LegalAspects of Warranty
  • Warranty Management Systems
  • Conclusion.