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ITIL® 2011 At a Glance

"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide ar...

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Long, John O. (Autor)
Autor Corporativo:	SpringerLink (Online service)
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	New York, NY : Springer New York : Imprint: Springer, 2012.
Edición:	1st ed. 2012.
Colección:	SpringerBriefs in Computer Science,
Temas:	Computer science. Electronic data processing-Management. Technological innovations. Management. Models of Computation. IT Operations. Innovation and Technology Management.
Acceso en línea:	Texto Completo

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