Service Systems Implementation
Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...
Clasificación: | Libro Electrónico |
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Autor Corporativo: | SpringerLink (Online service) |
Otros Autores: | Demirkan, Haluk (Editor ), Spohrer, James C. (Editor ), Krishna, Vikas (Editor ) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York, NY :
Springer US : Imprint: Springer,
2011.
|
Edición: | 1st ed. 2011. |
Colección: | Service Science: Research and Innovations in the Service Economy,
|
Temas: | |
Acceso en línea: | Texto Completo |
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