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Manage IT! Organizing IT Demand and IT Supply /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Thiadens, Theo (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Dordrecht : Springer Netherlands : Imprint: Springer, 2005.
Edición:1st ed. 2005.
Temas:
Acceso en línea:Texto Completo

MARC

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245 1 0 |a Manage IT!  |h [electronic resource] :  |b Organizing IT Demand and IT Supply /  |c by Theo Thiadens. 
250 |a 1st ed. 2005. 
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300 |a XX, 618 p.  |b online resource. 
336 |a text  |b txt  |2 rdacontent 
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505 0 |a IT management: The basis -- The basis of the field -- Supplying IT products and services within an architecture -- Traditional IT management: organizing demand and supply -- Task focussed and simultaneous process-focussed supply of facilities -- The demand-side: functional management (using the method BiSL) -- The supply-side: application management (using the method ASL) -- The supply-side: exploitation (using methods like ITIL, MOF-MSF/eTOM) -- Organizing IT Tasks and Processes -- Controlling IT facilities -- Controlling IT facilities (IT governance) -- House in order: evaluating and improving -- Innovation from the customer and the chain perspective -- Aspects of IT management -- The financial aspects -- The personnel aspects -- Procurement of IT products and services (using the method ISPL) -- Controlling contracts using service level agreements -- Securing IT facilities (according to amongst others ISO 17799) -- Standardization of content, process and product -- IT management tomorrow -- IT management en route to 2027 (a.o. ITIM). 
650 0 |a Computer networks . 
650 0 |a Strategic planning. 
650 0 |a Leadership. 
650 0 |a Computer science. 
650 0 |a Computer engineering. 
650 0 |a Computer systems. 
650 0 |a Electronic data processing-Management. 
650 1 4 |a Computer Communication Networks. 
650 2 4 |a Business Strategy and Leadership. 
650 2 4 |a Computer Science. 
650 2 4 |a Computer Engineering and Networks. 
650 2 4 |a Computer System Implementation. 
650 2 4 |a IT Operations. 
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