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Service Science, Management and Engineering Education for the 21st Century /
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new sk...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor Corporativo: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, NY :
Springer US : Imprint: Springer,
2008.
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| Edición: | 1st ed. 2008. |
| Colección: | Service Science: Research and Innovations in the Service Economy,
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| Temas: | |
| Acceso en línea: | Texto Completo |
Tabla de Contenidos:
- SSME Discipline
- Legitimizing SSME in Academia: Critical Considerations and Essential Actions
- Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
- SSME, Operations Research and Education
- A Designer's view of SSME
- SSME-let's not Forget About Customers and Revenue
- Psychology of the Experience: The Missing Link in Service Science
- Challenges of industrial Service Business Development
- A Research Based Educational initiative: The institute for international Services innovation at Trinity College Dublin
- Defining the Research Agenda: Technology Management as a Contributor to Service Sciences, Management and Engineering
- Actionable Process Theories: A Unique Selling Proposition for a Science of Services
- Quality System Management and Education in Service Environments
- Art of Service: Drawing the Arts to inform Service Design and Specification
- Service Science, Management and Engineering: A Way of Managing Sociotechnical Systems
- A Service logic for Service Science
- The Service-Dominant Mindset
- An integrated Approach to Service innovation
- SSME Education
- Moving the Service Science Concept to Curricular Reality
- Defining a Curriculum for Service Systems Engineering
- Educating The Service Manager in Europe-Assessing Gaps And Opportunities
- Service Science, Management and Engineering Curricula and Research at NC State University
- Bringing Service Sciences into the Curriculum
- Strategy for inserting SSME into the Undergraduate Experience at a Minority Serving institution
- Putting Requirements and Quality at the Core of Global Service Delivery: Current Efforts and Future Plans at Pace University
- Rochester institute of Technology-Service Management
- Getting Students Excited About Services: Providing a Context for Applying Their newly Acquired Knowledge
- Educating Services Science leaders to Think Holistically About Enterprises
- Services Research Collaborations: Beyond the ivory Tower
- Progress Report of Efforts Towards a Research and Education Agenda for Services Science in the EU and Greece
- A Master Program in Services Engineering and Management at the University of Porto
- Engineering of Digital Services- A new Degree that integrates Business Process and information Engineering
- SSME at Manchester: Bringing People, Business and Technology Together
- A Research & Educational Framework for ICT/S Service Management
- Education and Research of Service Science and Technology in Tsinghua University
- The Current State and Development Plan of Research and Education on SSME in Harbin institute of Technology
- SSME Research
- Services Science Journey: Foundations, Progress, and Challenges
- Service Supply Chain in the Department of Defense: Opportunities and Challenges
- The Global Information Economy, Service Industrialization and the UCLA BIT Project
- Data Support Design for Services Science Modeling
- Process and Services Fusion impact Assessment: SSME Findings from industry Collaboration and the need for Competency Centers
- ilab.1: A University-industry Collaboration to Enhance Health Plan Services
- SSME: How to Solve it
- Models, Contexts, and Value Chains for Services Sciences
- Complexity and the Services Science Agenda
- Service Science, Management, Engineering and eOrganisations
- Towards Customer Centric Physical and virtual Environment - Platform for Services
- Constructing Service Machines-Global Sourcing of Knowledge-intensive Services
- Service Engineering of Call Centers: Research, Teaching, and Practice
- Innovation in Services: From Service Concepts to Service Experiences
- Service Beyond-Enabling Technologies to Boost Service Business
- Bringing Service Design to Service Sciences, Management and Engineering
- Research and Education of SSME in Japanese Universities
- Service Science-A Japanese Perspective: Pitfalls and Opportunities
- Services Science Empowers next Generation MOT-Just-in-Time innovation Management by Service layer integrated Strategic Roadmapping
- Research & Education in Service Economics & Management at China Center for Service Sector Research(CCSSR).