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Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century /
International Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor Corporativo: | |
| Otros Autores: | , , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, NY :
Springer US : Imprint: Springer,
2008.
|
| Edición: | 1st ed. 2008. |
| Colección: | IFIP Advances in Information and Communication Technology,
267 |
| Temas: | |
| Acceso en línea: | Texto Completo |
Tabla de Contenidos:
- Conceptualizing and Theorizing about IT-Enabled Services
- Exploring the Diversity of Service Worlds in the Service Economy
- ICTs and Global Working in a Non-Flat World
- Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study
- Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study
- Service System Innovation
- Rhizomatic Informatics: The Case of Ivy University
- The Influence of Subgroup Dynamics on Knowledge Coordination in Distributed Software Development Teams: A Transactive Memory System and Group Faultline Perspective
- The Service Behind the Service: Sensegiving in the Service Economy
- IT-Enabled Services in Industry Settings
- Possibilities and Challenges of Transition to Ambulant Health Service Delivery with ICT Support in Psychiatry
- Transforming Work Practices in a Complex Environment
- Virtuality and Non-Virtuality in Remote Stock Trading
- Bazaar by Design: Managing Interfirm Exchanges in an Open Source Service Network
- Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor
- The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate
- IT-Enabled Change in Public Sector Services
- E-Government and Changes in the Public Sector: The Case of Greece
- Bandwithing Together: Municipalities as Service Providers in a Policy Environment
- Analyzing Public Open Source Policy: The Case Study of Venezuela
- Co-Orienting the Object: An Activity-Theoretical Analysis of the UK's National Program for Information Technology
- A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa
- Outsourcing and Globalization of IT Services
- Legitimacy Management and Trust in Offshoring Information Technology Services
- Information Technology Outsourcing in the Service Economy: Client Maturity and Knowledge/Power Asymmetries
- How Information Systems Providers Develop and Manage Expertise and Leverage Their Client Relationships for Competitive Advantage
- Mind the Gap! Understanding Knowledge in Global Software Teams
- Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India
- Panels
- Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy
- Information Systems and the Service Economy: A Multidimensional Perspective
- The Servicitization of Peer Production: Reflections on the Open Source Software Experience
- eHealth: Redefining Health Care in the Light of Technology
- Workshop Paper Contributions
- The Information Services View
- An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM
- Organizational Learning in Health Care: Situating Free and Open Source Software
- Understanding the Exchange Intention of an Individual Blogger
- Toward Understanding the Capability Cycle of Software Process Improvement: A Case Study of a Software Service Company
- A Case Study Approach to Examining Service Information Requirements.