Knowledge Services Management Organizing Around Internal Markets /

This book examines the transformation of the traditional workplace and responds to the demand for fresh approaches to the challenges faced by managers in designing knowledge services. Rapid technological development and changing economic conditions have asserted significant influence on the work lan...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Mills, Peter K. (Autor), Snyder, Kevin M. (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, NY : Springer US : Imprint: Springer, 2009.
Edición:1st ed. 2009.
Colección:Service Science: Research and Innovations in the Service Economy,
Temas:
Strategic planning.
Leadership.
Electronic data processing-Management.
Business.
Management science.
Industrial organization.
Business Strategy and Leadership.
IT Operations.
Business and Management.
Organization.
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • Defining Competitive Advantage in Knowledge Services
  • Understanding The Logic Of Knowledge Service Sustainability: Customer Alliances
  • Building Advantage: Managing Customer Alliances By Professional Distance
  • Building Knowledge Advantage: Internal Market Imperatives
  • Building Advantage: Management By Mistrust In Controlling Empowered Proventure Workers
  • Building Advantage: Designing The Right Structure For Knowledge Services
  • The Internal Promotion Of Ideas
  • Conclusion.

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