Data envelopment analysis in the financial services industry : a guide for practitioners and analysts working in operations research using DEA /

por Paradi, Joseph C. , Sherman, H. David , Tam, Fai Keung
Publicado 2018

The Pitfalls of Non-GAAP Metrics /

por Sherman, H. , Young, S. , Healy, Paul , Barth, Mary , Wasley, Charles , Fernandez, Pablo , Joos, Peter , Israeli, Doron , Gow, Ian , Taylor, Daniel , Aboody, David
Publicado 2018

Analyzing performance in service organizations

por Sherman, H. David , Sherman, H. David
Publicado 2013

Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA) /

por Sherman, H. David , Zhu, Joe
Publicado 2006